The vision for the tourism industry that was approved by the 2008 National Tourism Summit is…
“Tourism celebrates Vanuatu’s culture and environment, empowers its people and captivates its visitors throughout the islands”
The mission for the Department is:
To be the destination management arm of the Government for the tourism sector in Vanuatu by improving the competitiveness of Vanuatu as a tourist destination with a special focus on increasing the participation and ownership of ni-Vanuatu of tourism businesses in partnership with the private sector and promote development initiatives that will contribute to spreading development benefits and access to services equitably and sustainably throughout the islands through:
The objectives of the Department are:
The Department’s primary investors are the people of this country through their parliamentary representatives and the Government of the Republic of Vanuatu.
The partner agencies of the Department in the provision of tourism related development services are the following agencies. Partner agencies are those government, NGO and private sector organisations that implement programmes, provide business related services or facilities, or have access to resources that could be mobilised to support the increase in investment in tourism in Vanuatu. The Department will identify and develop, in collaboration with partner agencies a package of support services that should be provided to ni-Vanuatu businesses.
The following agencies have been identified as the primary partners of the Department in the provision of services to support tourism operators throughout the islands:
Recognising the nature of the challenge and the expectations of the stakeholders, the vision for the Department is to be recognised throughout the country as an organisation that:
The Department must be able to manage other critical issues in the operational environment:
The following organisation structure was approved by the Public Service Commission in 2010. This organisation structure establishes four main programmes for the department: